Frequently Asked Questions
Everything you need to know about our fresh-baked treats.
How long will my Baked Bags stay fresh?
Our treats are baked fresh to order and contain no preservatives. They are best enjoyed within 7-10 days of arrival. For longer storage, you can freeze them for up to 3 months in an airtight container.
Do you offer nationwide shipping?
Yes! We ship our Baked Bags across the continental United States. We use specialized packaging to ensure your treats arrive in perfect condition, no matter the distance.
Are your products nut-free or allergen-friendly?
While we offer specific recipes without nuts or gluten, all of our products are prepared in a kitchen that handles wheat, nuts, dairy, and eggs. Please refer to the specific ingredient list on each product page for details.
Can I track my order once it has shipped?
Absolutely. Once your order is baked and dispatched, you will receive an email with a tracking number so you can follow your treats right to your doorstep.
What is your return policy for food items?
Due to the perishable nature of our products, we cannot accept returns. However, if your order arrives damaged or if there is an error on our part, please contact our support team within 24 hours for a replacement or refund.
Do you offer bulk discounts for corporate events?
Yes, we love being part of your special events! We offer tiered pricing for large orders and corporate gifting. Please contact our events team via the 'Bulk Orders' page for a custom quote.